Five electrical wholesalers have won awards for their use of the internet-based ordering system operated by leading electrical manufacturer, Eaton. The Award is based on the percentage of orders placed through Eaton’s on-line ordering system, Global Vista on the Web, together with the level of staff training and use of Eaton’s associated Distributor Resource Centre.
The awards, presented by region went to:-
The awards, marking the first two years of Global Vista on the Web, were presented by Nigel Birch, E-Business and Distribution Marketing Manager for Eaton.
Global Vista on the Web, puts wholesalers in control of their orders. It enables them to access the Eaton system and view availability and prices of products; enter, review and change orders; and check the status of orders already placed. An order is linked directly to Eaton’s global manufacturing system, initiating a chain of actions going right back to the factory and including warehouse inventories, demand planning, pricing and invoicing.
The system also includes a web-based Distributor Resource Centre that gives Eaton’s distributor customers access to a wide range of resources including the latest distributor mailings, PDF downloads of product information, training information, and links, templates for trade counter support and marketing communications information.
“We are delighted to recognise the efforts of these five wholesalers and, indeed, all our distributors who have embraced the concept of ordering through our web portal” says Nigel Birch. “We have received over 100,000 order lines through Global Vista on the Web and we will continue to expand and adapt our e-business offering to the distributor channel.
“In these demanding times it is important for us to reduce administration time and give our customers as much information as possible, as quickly as possible. We have seen an improvement in our delivery performance together with a reduction in debit notes and an overall improvement in cycle times” says Mr. Birch.
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